Kahani is an online educational tool for non-English speaking refugees and volunteer ESL tutors.
Pittsburgh has a growing population of over 4,000 resettled ethnic Nepali refugees from Bhutan, so for this project we worked closely with members of FORGE, a tutoring and mentoring program that pairs student volunteers with refugee families.
My main contributions were conducting and synthesizing research, problem framing, ideation, and translating research into actionable insights for the design concept. Additionally, I was responsible for communicating the project to different audiences for pitches, presentations, and final documentation.
Interview with a Caseworker
From literature reviews and interviewing a resettlement agency caseworker, we learned about the connection between refugee integration and community isolation faced by the growing Bhutanese refugee population in Pittsburgh.
Shadowing and interviews with Tutors
We worked closely with members of FORGE, a tutoring and mentoring program that pairs student volunteers with refugee families. Through interviews with FORGE members and shadowing their tutoring sessions at refugees’ homes, we found out more about the Bhutanese families and the challenges they face when connecting in new contexts.